Covid-19 (Coronavirus)

Our Talking Therapy Services is changing so that we can provide support for those who are self-isolating, anxious about the impact of the virus on themselves, family and their loved ones, as well as continuing to provide support for people with problems such as stress, anxiety, depression and insomnia. We are also offering support to NHS staff affected by Covid-19.

To meet the challenge of Covid-19 situation we have temporarily changed the way that our services work and the support that we offer. We can offer focused support to people by telephone or video call and can also offer online treatments.

We hope to be able to move back to our normal service as quickly as we can once the Covid-19 situation is over.

If your mental health deteriorates or if you experience any thoughts of suicide or self-harm, please contact the CNWL Single Point of Access Crisis Team on 0800 0234 650 or the Samaritans for free on 116 123.

What to do in an Emergency

If you think that you are at risk of harm to yourself or to/from others, then we advise you to go your nearest A&E department.

Or, please contact our Single Point of Access service (Crisis Line). The service offers mental health assessments for routine, urgent and emergency referrals. The line is open 24 hours a day.

  • Crisis Line: 0800 0234 650


Your GP can also be contacted if you need immediate help. Outside of surgery hours you can call NHS Direct for more guidance.

  • NHS Direct: 111


Other organisations you may want to contact are:

  • Samaritans: 116 123 (24 hour confidential listening service)
  • Saneline: 0845 767 8000 (6pm-11pm)